PRIVACY POLICY, LEGAL NOTICES & CONDITIONS OF USE
 

 Welcome to Lighting Paradise Web site. By using the Lighting Paradise web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on our Web site.

Lighting Paradise reserves the right to make changes to the Lighting Paradise Web site and its Conditions of Use and Legal Notices at any time. Each time you use the Lighting Paradise Web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Lighting Paradise Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the Lighting Paradise Web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

By using the Lighting Paradise Web site, you expressly agree that use of our Web site is at your sole risk. Lighting Paradise’s Web site is provided on an "AS IS" and "as available" basis. Neither Lighting Paradise nor its affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of our Web site will be uninterrupted or error-free. Neither Lighting Paradise nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Lighting Paradise Web site or the products or services offered for sale on our Web site. Further, Lighting Paradise makes no representation that content provided on our Web site is applicable to, or appropriate for use in, locations outside of the United States. Lighting Paradise and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Lighting Paradise or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Lighting Paradise or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Lighting Paradise Web site, including but not limited to reliance by you on any information obtained from the Lighting Paradise Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Lighting Paradise has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Lighting Paradise Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lighting Paradise reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lighting Paradise will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Lighting Paradise's Return Policy.

Pricing Policy
Online prices and selection generally match those in our stores, but may vary. Prices and offers are subject to change.

Due to human error, our site may list an occasional incorrect price. While we make every effort to ensure these mistakes do not happen, LightingParadise.com cannot honor incorrect prices. In the event an error is found, we will inform the customer before the order is placed. At that time the customer will have the option to place the order with the correct pricing, or to cancel their order completely.”

Sales Tax Policy
Because Lighting Paradise does business throughout the United States and collects and remits sales tax as required by law, the Lighting Paradise Web site also collects and remits sales tax as appropriate. If you have tax-exempt status, please call our Lighting Paradise store or contact our commercial sales division by calling 1-877-544-4863 Monday through Friday between the hours of 9am and 8pm , Saturday 9:00am and 7:00pm EST, or write us at  5455 S.W. 8th Street Miami, Florida, FL 33134. You will be required to provide your state tax-exempt certification prior to purchase. Please note: Lighting Paradise reserves the right not to sell to resellers.

Paying for Your Order
You may pay for your orders with major credit cards. Currently, we accept Visa®, MasterCard®, American Express® and Discover® Card.

Generally, credit and debit card are not charged until we either ship the item(s) to you or confirm store availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.

If you ordered a special delivery item, you will be charged once a delivery time is confirmed.

Order Acceptance/Confirmation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Lighting Paradise Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy
All sales made through the Lighting Paradise Web site are subject to Lighting Paradise's return policy.

Order Limitations
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities
Lighting Paradise may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Lighting Paradise also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Lighting Paradise Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Lighting Paradise reserves the right to limit or prohibit sales to dealers.

 Termination of Use
Lighting Paradise may, in its sole discretion, terminate your account or your use of the Lighting Paradise Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Lighting Paradise reserves the right to change, suspend, or discontinue all or any aspects of the Lighting Paradise Web site at any time without prior notice.

 Important note: Except in cases where the return is the result of an error by the shipper or the item arrives damaged or defective, original shipping charges are non-refundable and you are responsible for all return shipping costs.

Additional Information about Our Site

Visiting Our Sites: In general, you can visit our Site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Site.

Cookies: Our Site use a technology called "cookies". A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Sites where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Sites, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Sites in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Sites, you will limit the functionality we can provide when you visit our Sites.

Tracer Tags: Our Sites may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Sites. These tracer tags are used to help us optimize and tailor our Sites for you and other future website visitors.

Third Party Links: Our Sites may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.

Lighting Paradise provides links to third party websites as a convenience to the user. The inclusion of any link does not imply Lighting Paradise's endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.

Privacy Policy

 Lighting Paradise takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all products and services that are hosted on Lighting Paradise’s Web site, whether the products are offered by us or one of the manufacturers we represent.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy will take effect on March 2 2007

For purposes of compliance with US Federal Reserve Regulation E, this Privacy Policy also serves as notice about how your account information is used and disclosed by us.

 

Information Security

If you buy anything using your credit card number on the Web, you should be aware of the security risks involved. Theoretically, your card number could be intercepted en route and used by unauthorized people. If you send your credit card number via Internet, you must understand that this risk is yours and only you can decide whether the convenience is worth the risk.

Lighting Paradise is committed to handling your customer information with high standards of information security. Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.  ???

If you nevertheless choose to use this electronic payment option, Lighting Paradise disclaims any liability for direct, consequential, special or punitive damages or losses which you may incur as a result of your use of this payment option.

Special Orders

We do our best to keep good inventory levels of the products we carry. However, you may want to place an order for a product that we don’t carry in inventory. These orders are non-cancellable and non-refundable. There are no refunds, charge-backs or challenges for purchases of special order products made with your credit card. We make every effort to make sure you are completely satisfied with your order, but since these products are coming directly from the manufacturer they cannot be 'returned to stock' if you change your mind.

If you are buying goods that are special ordered, the seller of the goods or services may request that you provide a mailing address that we have confirmed as matching the billing address in the credit card system. You do not have to provide this information. If you do not provide the information, however, the manufacturer may choose not to accept your payment and not to complete the transaction.

We work with manufacturers to enable them to accept payments from you, including direct credit card payments. Merchants who use this service will share personally identifiable information you provide to them in order to validate the information and assess the risks of your payment. You permit Lighting Paradise to share information with the manufacturer on the validity of the personally identifiable information you provided to them.

Fraud

We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of agreement. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity's contact information (but not bank account or credit card information) to victims who request it.

We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

Minors

Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

Customer Service

If you have any questions about this privacy statement, Lighting Paradise’s  information practices, or your dealings with us, you can contact by calling 1-877-544-4863 Monday through Friday between the hours of 9am and 8pm , Saturday 9:00am and 7:00pm EST, or write us at  5455 S.W. 8th Street Miami, Florida,  33134

Return Policy

Online Return Policy
You may return merchandise purchased at our web Site if it meets the guidelines below.

Guidelines
You may return merchandise to our store. You will receive a credit for your purchase only if it meets the criteria below. We do not offer merchandise exchanges.

30-Day Return Period
Thirty days from the date merchandise was received, refunds are available (see exceptions below).

Exceptions
The following items are not returnable:

•                        Labor and/or installation services

•                        Items that are abused

Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details below.

Restocking Fee
A 20% restocking fee will be charged on all orders. Special order products are non-refundable. These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.

Missing Item or Damaged Product Fee
A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition).

Damaged or Defective Items
If you return a damaged or defective item by mail or to our store, you will receive a credit. You may then choose to purchase a replacement item in the store or online. To make sure the store has your product in stock call 1-877-544-4863